REFUND AND RETURNS POLICY
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Who Is DigiShop.in?
DigiShop.in is a subsidiary of Manzeal Internet Pvt. Ltd., which is a company incorporated under the laws of India. Manzeal Internet Pvt. Ltd. has its registered office address IDER ADDRES DAL DENA DigiShop.in is a RETAIL shop that operates through its website (https://www.dghop.in) and its mobile and tablet applications (referred to as “Platforms”). The company offers a wide range of retail solutions, including home & kitchen, fashion, beauty, stationery, personal care, and much more. These Platforms enable Users to buy and sell electronics, toys, lifestyle, and fashion merchandise (referred to as “Products”).
WHAT IS THIS CANCELLATION, RETURN, AND REFUND POLICY?
This Cancellation, Return, and Refund Policy, along with the terms of use at DigiShop.in, covers the following:
Acceptance of product cancellations before dispatch.
Acceptance of product returns after purchase from the Platforms.
Governing terms and conditions for return or cancellation of products by Users.
Users should:
Read and understand this Cancellation, Return, and Refund Policy.
If in disagreement, do not accept the Terms of Use and refrain from using the Platforms.
Accept the unmodified terms of this policy by initiating a purchase request on the Platforms. (Customer Friendly Returns & Refund Policy).
TERMS OF CANCELLATION
Cancellation before dispatch is allowed.
Users can cancel orders before they are dispatched by DigiShop.in.
Users will receive a unique tracking number for order status.
To cancel before dispatch, users can send a WhatsApp message with an order ID
Refunds for cancellations before dispatch are initiated within 3 business days.
TERMS OF RETURN AND REFUND
PARCEL OPENING VIDEO IS COMPULSORY. Without the parcel opening video, we will not entertain any claim.
Damage / Defective / Short Product
In case you receive a damaged or defective product, send us a parcel opening video highlighting the defect or damaged product & box label on this number. We will process the refund within 24 hours. You should report this issue within 24 hours of receiving the order.
Warranty On Electronics?
Customers are urged to carefully inspect products for damage or functionality issues and report any concerns within 24 hours. Please be aware that our electronic products, manufactured in China, do not come with any warranty.